Support
We are here to help with Thorble on iOS, the web app, accounts, and gameplay. For general product questions you can also visit our FAQ.
Contact us
Email us anytime — we typically respond within a few business days.
Common questions
How do I create an account?
Open Thorble and choose a sign-in option: Google, Sign in with Apple, or email and password through Firebase Authentication. After you verify your email (if prompted), your progress, leaderboard scores, and profile sync to your account.
How does the Daily Challenge work?
Each day you get a Jeopardy-style set of clues to answer in order. Work through the board, submit responses, then review your score and how you rank on the daily leaderboard. Widgets and Live Activities can help you remember to play before the day resets.
Can I play without an account?
No. Thorble requires sign-in so scores, streaks, social features (followers and following), and cloud-backed trivia stay consistent across devices. Pick the sign-in method you prefer — Google, Apple, or email.
How do I remove ads?
On iOS, open Settings in the app and purchase Remove Ads (one-time, non-consumable). Banner ads on the main tabs are removed after purchase completes, and you can use Restore Purchases on a new device.
How do I delete my account?
In the app, use the account or privacy section in Settings to request deletion, or follow the steps on our Delete Account page. Deletion is permanent and removes associated profile and gameplay data according to our privacy policy.
What are widgets and Live Activities?
Home Screen widgets show your streak and Daily Challenge status at a glance. Live Activities (where supported) surface in-progress or time-sensitive challenge updates on the Lock Screen and Dynamic Island so you can jump back in without hunting for the app.
How do I report incorrect trivia content?
From the clue or result screen, use the in-app report flow if available, or email support@thorble.com with the category, approximate date, and a screenshot if possible. Our editors review every report.
How do I contact support?
Email support@thorble.com from the address associated with your account when you can — it helps us locate your profile. Include your platform (iOS or web), app version, and steps to reproduce any bug.