Frequently Asked Questions
Find answers to the most common questions about Thorble. If you can't find what you're looking for, please contact us at support@thorble.com.
Contents
General Questions
What is Thorble?
Thorble is a comprehensive trivia app that offers daily challenges, practice modes, and progress tracking for trivia enthusiasts. It features questions across multiple categories including history, science, entertainment, sports, and more.
Is Thorble free to use?
Yes, Thorble is free to download and play. We offer a basic version with access to daily challenges and limited practice modes. For unlimited access to all features and categories, we offer a premium subscription.
Which platforms is Thorble available on?
Thorble is currently available on Android devices through the Google Play Store and as a web app at app.thorble.com. We're working on an iOS version which will be available soon.
How often are new questions added?
We add new questions weekly to keep the content fresh and engaging. Our team of trivia experts curates high-quality questions across all categories to ensure a challenging and educational experience.
Account & Settings
Do I need to create an account to use Thorble?
While you can play some features as a guest, creating an account allows you to save your progress, participate in leaderboards, and access your profile across multiple devices. It's free and only takes a minute to sign up.
How do I change my username or profile picture?
You can update your profile information by going to Settings > Profile in the app. From there, you can change your username, profile picture, and other account details.
How can I delete my account?
If you wish to delete your account, go to Settings > Account > Delete Account in the app. Alternatively, you can visit our Delete Account page on our website for step-by-step instructions.
Can I use my account on multiple devices?
Yes, you can sign in to your Thorble account on multiple devices. Your progress, achievements, and settings will sync across all devices where you're signed in.
Gameplay & Features
How does the Daily Challenge work?
The Daily Challenge is a set of 10 questions that refreshes every 24 hours. All users worldwide receive the same questions, allowing for global competition. Your score is recorded on the daily leaderboard, and you can see how you rank against other players.
What categories are available in Thorble?
Thorble features a wide range of categories including History, Science, Geography, Entertainment, Sports, Art & Literature, Food & Drink, and General Knowledge. Premium users can access additional specialized categories.
How does the scoring system work?
Points are awarded based on correct answers and the speed of your response. Answering quickly earns you more points. Consecutive correct answers build a multiplier that increases your score. The exact formula is: Base Points × Speed Bonus × Streak Multiplier.
Can I play offline?
Yes, Thorble offers an offline mode that allows you to play practice rounds without an internet connection. However, features like Daily Challenges, leaderboards, and syncing progress require an internet connection.
Technical Support
The app is crashing. What should I do?
First, try restarting the app and your device. Make sure you have the latest version of Thorble installed. If the problem persists, please contact our support team with details about your device model and operating system version.
My progress isn't saving. How can I fix this?
Ensure you're signed in to your account and have a stable internet connection. If you're playing offline, your progress will sync the next time you connect to the internet. If the issue continues, try clearing the app cache in your device settings.
How do I report an incorrect question or answer?
If you believe a question or answer is incorrect, you can report it by tapping the "Report" button on the question screen. Our team reviews all reports and makes corrections as needed. We appreciate your help in improving our content!
What are the minimum device requirements for Thorble?
For Android devices, Thorble requires Android 6.0 or higher. For the web app, we recommend using the latest version of Chrome, Firefox, Safari, or Edge browsers. The app requires approximately 50MB of storage space.
Billing & Subscription
What are the benefits of Thorble Premium?
Thorble Premium offers ad-free gameplay, unlimited access to all categories and practice modes, exclusive daily challenges, detailed performance analytics, and early access to new features. It's the ultimate experience for serious trivia enthusiasts.
How much does Thorble Premium cost?
Thorble Premium is available for $4.99/month or $39.99/year (saving over 30%). We occasionally offer promotional discounts for new subscribers.
How do I cancel my subscription?
You can cancel your subscription through the Google Play Store if you subscribed on Android, or through your account settings if you subscribed via our web app. Cancellation will take effect at the end of your current billing period.
Is there a refund policy?
Refund requests are handled according to the platform's policy where you made the purchase (Google Play Store or our web app). Generally, we can process refunds within 48 hours of purchase if there are technical issues preventing you from using the premium features.
Still have questions?
Our support team is here to help. Contact us at support@thorble.com or use the form below to send us a message.